Gaining customer loyalty is not always easy.
Getting customers is one challenge, but keeping them coming back is a whole other story.
With fierce competition to be the best company, product or service, it is crucial that you keep your customers happy so they do not leave to go elsewhere.
Often we neglect loyal customers in order to get new customers.
Remember: “On average loyal customers are worth up to 10 times as much as their first purchase” – White House Office of Consumer Affairs.
Let’s go over 7 essential ways to keep your core group of customers happy.